FREE Shipping On All Orders

Frequently Asked Questions

Check most frequently asked questions here! If you still need help then please contact us at bdwoodc@gmail.com.

Uncategorized

There are a number of factors that lead to a completed build time. How many pieces are a part of your order, what did you order, what materials are needed for your order -- Are all just a small example of things considered. Each custom build is handmade, from start to finish, in our shop. We want each to reflect our craftsmanship, but will try to minimize wait times as much as possible.

We want to provide our customers with the best experience, and high quality handcrafted furniture. We want to glorify God in our talents and have a positive influence in all we work with. 

We love working with you on a custom build! Bringing your vision to a reality is the majority of what we do.

Pricing

Yes! We can add a number of varying chair and bench styles/designs to your table order. Just message us with your interest, and we will get you a custom quote.

Returns

We currently offer NO RETURNS. 

Shipping

After all of your details have been verified, including the appropriate shipping expenses, and your order comes to completion, we will prep it for shipment. This includes our own team, padding and wrapping your items to insure they arrive to you safely.

We ship nationwide (US only) via both freight and independent carriers. When you make a purchase on our site, unless you choose local delivery, these charges will be arranged with you prior to shipment.

As you may know, shipping expenses have skyrocketed. Higher gas prices, international shipping back-ups, and raw material costs have all become recent challenges. Because of this, we have set-up 'shipping zones' to cover all parts of our nationwide shipping. They are extremely fair price offerings, that allow us to get you your product in a timely and safe manner, using white-glove carriers.

Unfortunately, when an item leaves our shop or showroom, from that point forward our team has little-to-no control of the safety of your piece. However, if you receive a damaged item, we want to work alongside you to insure you get a damage-free piece of furniture.